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Customer Testimonials
Don't just take our word for it.. customers write to us (yes, unprompted).. to say nice things...Its very much appreciated, and we hope it helps you in your decision to buy from us! Hi Stuart Thank you Donna 13th May 2013
Arrived on Saturday, look amazing. Thank you, will be ordering more Hemp Braid Rug - Grey - 70x140cm 12th May 2013 Good Morning Stuart,
12th April 2013 Amazing service. I received it today! And it looks lovely. Thank you so much. Kind regards. O.S 14th March 2013 1 x Square Spiral Loop Weave Rug - Natural - 140x200
I have just moved into a new place and was looking for some rugs that will spice up my home office and living room space. Both cow hide rug and Flokati rug changed the atmosphere immediately and gave the warmth into the spaces I was looking for. The cowhide rug's colour is absolutely perfect, has a great quality and fits to wooden floor very well. I love walking on the Flokati rug, so cosy on the floor. I am really happy with my rugs and people are making lovely comments about them when they see it, I also posted them on my Facebook! Got a lot of likes on Facebook for these two! Thanks for your efficient service and the prompt delivery. I hope you will add my feedback on your website. Kind regards, GR 22nd January 2013
Hi To confirm, I received my rug yesterday and I am extremely pleased with it - just what I was looking for. The service you provide is excellent and must be commended. I know my neighbour is looking for a wool rug, so I will definitely recommend you. Kind regards, Debbie 22nd January 2013 1 x Highlander - Natural White - 140x200cm
Hi Many thanks for the very swift delivery, all arrived safely and is much better than the picture on the website. Let me know if you get any more predominant black skins. Best regards Barbara Hello I received my rug yesterday, it is lovely, just what I wanted. Thank you very much for your excellent service and speedy delivery. Kind regards JM 16th December 2012 Many thanks for a beautiful rug speedily delivered. It arrived ahead of schedule on Saturday. We are delighted with it and your service. Mrs R 26th November 2012 Natural Flokati Rug - 2800g/m2 - 140x200cm Dear Paul and Stuart, Felt Pebbles Farbes Thank you, the rug arrived safely this afternoon and is absolutely gorgeous. Fluffier than I ever imagined! 31st October 2012 Natural Flokati Rug - 1700g/m2 - 240 x 350cm Rug received as promised and we are extremely happy with rug. Great Many thanks John F. 30th October 2012 Highlander Shaggy rug - Natural White - 140 x 200cm I would like to say how impressed I am with "The Real Rug Company". The rugs we ordered and received are lovely and the delivery service impressive. Less then 24 hours after ordering they are now in position and look fab. I shall certainly use you again and recommend you to family and friends. Thank you. PP 16th October 2012 Good Morning Stuart The rug arrived a few days ago and we are very pleased with quality Thank you and your team for making it such an easy purchasing process and keeping us well informed regarding progress Regards DS 9th October 2012 Just to update you. 19th September 2012 Dear Stuart 12th September 2012 Morning, Just wanted to let you know that I got home from work last night to find the rug left safely hidden from view by the delivery company, I've opened it and laid it out and it looks fantastic, the quality and finish is excellent. Many thanks Debbie 12th September 2012 Now that's what I call service! apparently rug has just arrived with Alan so will be bringing it home tonight. Thanks. Dear Stuart, Hi, Dear Paul, Just another quick thank you for your help with the Cowhide, its beautiful and delivery was brilliant. Thanks again Vicky :) 30th May 2012 - Cowhide Excellent service - ordered on Monday delivery on Wednesday. Absolutely gorgeous and look wonderful and finish the bedroom off perfectly! Would definitely recommend. Hi The Real Rug Company The Reindeer hide arrived today. It looks great. Thanks for helping out. When it's time for presents, I will try to buy another from the Real Rug Company. Superb service. Delighted with the rug which arrived as promised the day following order. Many thanks. JS Your awesome! I tracked it and couldn't believe my eyes! 24th April 2012 2 x Coral Rug - White - 110x170cm (Shipped to U.S.A) Rug looks fantastic. M.F. sue2db - Suede Shag Rug - Dark Beige - 140x200cm Just to tell you that my rug arrived half an hour ago and I am delighted with it. The colours are so realistic and fabulous. It was delivered on the day stated and the buying of the rug could not have been simpler. I will definitely recommend you to anyone who wishes to purchase a rug. Thank you once again. Regards. 13th January 2012 1 x Cowhide - Tiger - (196x182cm) Dear SE 6th January 2012 1 x Highlander Shaggy Mixed Beige - 70x140cm Dear the Team at the Real Rug Company, 29th November 2011 thank you for your ecellent service 28th November 2011 1 x Beige White Mix Flokati Rug - 2800g/m2 - 170 x 240cm Hello, Arrived 5 minutes ago – gorgeous! Hope to buy more from you and will certainly recommend highly Regards xxxxxx 8th November 2011 66676002-Natural Flokati Rug - 1700g/m2 - 70 x 140cm I just wanted to let you know I picked the rug up on Friday with no problems. Thanks very much for your help in sorting this out for me. (a collection from the warehouse) We are absolutely delighted with our rug, it is so luxurious, looks fantastic in our living room and is just the colour we were after. We have already recommended your company to the rest of our family! Thanks again. Kind Regards Suzanne Highlander Shaggy rug - Natural White - 140 x 200cm Thankyou so much for the prompt delivery. I am well pleased with the rugs and the service. 2 x Beige/White mix Flokati rugs just received my black hide rug, it looks stunning,
Hi Stuart, 25th August 2011 H5N - Highlander Shaggy - Natural - 200x300cm
thank you, the rug is fantastic!! Katarzyna 1 x Natural Flokati Rug - 1700g/m2 - 110 x 170cm Just to say thanks so much - the rug has arrived and it's gorgeous! 4th August 2011 Good morning - greetings from The Scottish Borders. Our 'reindeer and two sheep' arrived safe and well this morning at 8.30!! We are delighted with them and appreciate the excellent and prompt attention to our order - thank you, John D 11th July 2011 Reindeer Hide , 2 x Sheepskins Dear Stuart, Many thanks for all your kind help Highlander Natural - 200x300cm Hello Stuart, I am very impressed! The rugs arrived before the email telling me they had been dispatched. They are marvellous quality and look splendid – just what I wanted, thank you. JL 4 x flokati 1700g/m2 - 60x120cm The rug is here and it's wonderful. Thank you for all. 31st May 2011 Hi Stuart Thank you for the rug – it is beautiful and ever better than anticipated. Regards J A-H Highlander Natural 200x300cm We love the rug! Thanks again for the prompt delivery and the excellent customer service, much appreciated :) Best regards, You are a superstar-many thanks once again. I've just placed order using your link. Best service ever encountered online! J.E. 16th February 2011 Thank you so much for delivering my rugs so quickly - they are beautiful!! And a big thanks for your customer service too. Wish I'd ordered your anti-slip spray - how much was it & delivery? Many thanks, J.E. 15th February 2011 Many thanks. Your customer service is just brilliant! Best regards V.S. 31st January 2011 Many thanks Stuart. We are very pleased with our latest carpets, they’re beautiful and your service is as ever impeccable Kind regards, M.M. (proud owner of e24 - Patchwork Leather/Cowhide Rug - e24 - 120x180cm and e25 - Patchwork Leather/Cowhide Rug - e25 - 120x180cm) 17th January 2011 Dear Real Rug Company, Thank you so much for the swift delivery of our Cow Hide rug, it is exactly what we had been searching for and looks amazing. I will be recommending you to all our friends!!! Regards, N. J. (ordered a moo143-Cowhide - (217x210cm) 14th January 2011 Wow what a service, how on earth in this weather did you manage such a fast delivery. Brilliant service no hesitation in recommending you to all my friends. The Rug is wonderful just finishes off the room to perfection and is not only lovely to look at but is gorgeous to touch - thanks so very much. Happy Christmas to you. A.H. (ordered a 1 x Natural Flokati Rug - 2800g/m2 - 110 x170cm) 17th December 2010 The rug just arrived and it absolutely gorgeous:-))) Thanks so much HD 15th December 2010 Hi Stuart, Here’s another photo of the first rug for your website.
Our ancient cat (18) has barely left this spot since last Friday when the rug arrived. Best money we’ve spent in ages! Kindest Regards (h2grey - Highlander Shaggy - Mixed Grey - 110x170cm) Hello Real Rug People!! We took delivery of our watermelon knitted felt rug this morning - it's just a JOY! The colours are great and the chunky knit texture is absolutely brilliant!! I'm in love with it! Have sent you a pic to show you how good it looks - not that you guys need convincing! :D
Thanks so much for speedy delivery Will recommend you to anyone Jo 1st December 2010 (Jo likes our Knitted Watermelon rug) Hi, I wanted to say thank you so much for the gorgeous Highlander Rug which arrived very promptly this morning. I’m also looking to buy a runner for my hallway and can’t seem to find anything like your quality anywhere else online. S.T. 19th November 2010 (a fan of our Highlander rugs!) Can’t tell you how wonderful the round rug looks in the bathroom, thank you so much. I’ve just ordered the 70 x 140 rug for the other corner of the room, as I saw they were back in stock. At least Fedex now knows where we are! J.S. (a fan of our 66666007 - Natural Flokati Rug - 2800g/m2 - 180cm Round rugs)
Many thanks Stuart... as you can see recommended by my son Marcus, aged five months.
cheers Hi Stuart, 12th October 2010 Hi Stuart Have just received beige mix flokati rug, thankyou for the quick delivery. The rug is beautiful, lovely deep pile. Will be ordering another one soon. Thankyou P P 27th September 2010 Many thanks for your reply, I received my rug yesterday and extremely swift delivery. I am very pleased with the rug and can only say that the service I have received from your company has been excellent. MM Dear Real Rug Company I just wanted to thank you for the excellent service (including dealing with my phone call yesterday re the groupon offer). My rug has arrived and it is lovely and I would most definitely recommend you to anyone looking to buy any rugs Regards C F 21st September 2010 thank you very much. the rug arrived in perfect condition and we love it. P.B. Received rug this morning, it is fantastic, we will be recommending you to all our friends C & G wow! what a service, the rug did arrive yesterday and I am really pleased with it. I am look forward to buying from you again and will certainly recommend you to friends. Many thanks Michelle 28th April (Pebble Felt Farbes - 170x240cm) I'm very pleased with my rug, so pleased I'm about to order another one for the living room. Anna 15th April (Natural Flokati Rug - 2800g/m2 - 170 x 240cm) Hi Guys Just to say that we have received the rug today and its FANTASTIC.Just what we were looking for. From making the purchase and receiving the order, I wish ordering everything on-line was as slick as you guys! Many Thanks Nikki D 23rd February (Spring Twist - Browns & Purples - 250x350cm) Hello, Thank you so much for my lovely flokati rug, I love it. Thank you for your great and quick service.
Dear Customer Service Dear Sir, My rug has arrived and it is gorgeous. I would like to thank you for your prompt service and the quality of your goods. Regards, Thank you so much for the rugs, safely received today. They are lovely quality and I am so pleased, especially with such a rapid delivery (2 x Natural Flokati Rugs - 2800g/m2 - 70 x 140cm) Hi Kind regards Jill - 8th December 2009
(Coral Rug - ivory - 170 x 240) What a great rug! We love it. The rug is truly wonderful! - 19th November 2009 (Highlander Shaggy - Natural - 170x240cm) I was delighted with the quality and colours of my spring twist rug as well as being amazed at the next day delivery. Never again will i buy a rug from Habitat or Ikea.. Judi Chadaway - 11th Nov 2009 Thanks for your brilliant service. Dear Sir/Madam, I just wanted to let you know that my flotaki rug arrived this morning. I would like to thank you for your really excellent service and for a fabulous product. Best wishes, Anthony - 23rd October 2009 Hi I would just like to thank you for the really nice rug, it looks really lovely down, Many Thanks Jeanette - 20th October 2009 Am SO incredibly impressed with customer service, speed, quality and price! Will be ordering more rugs and telling all my friends. The real rug company's 7 day trial was helpful, and it certainly helped me decide to buy from them rather than elsewhere. Brilliant! - 16th October 2009 Thanks, I love the rug, excellent service. Paul hi,
just to say thanks for your help, the rug is brilliant and thanks for the no Rug arrived on time v happy with it. Delivered this a.m. and rug picked up. Am SO incredibly impressed with customer service, speed, quality and price! Will be ordering more rugs and telling all my friends. Brillant! The rug has arrived, and it is absolutley beautiful, cannot stop looking at it, have searched for a rug, I 'd like for a while and this is just perfect. Thank you. I have received the rug and am very pleased with it. Carol Roberts Hi, I must say we are delighted with it, thought you might like a photo. Many thanks for all your help. Regards Margaret Stewart Highly delighted with the one I kept - definitely the best choice for me. Jacky - 1st April 2009 Hi Stuart I received my new rug yesterday and it’s perfect! Thanks so much for your help with this. All the best, Sonia , 11th Feb 2009 Good morning, We are delighted with the quality and colours of the skin - just what we needed for the bottom end and seating area in our kitchen / dinner. Thank you........... The cowhide rug is wonderful. Thankyou very much! HW 24th November 2008 Thankyou. The rug is excellent and your service very impressive. JM 21st November 2008 Dear RRC Thanks for the Highlander shaggy rug received today . On time and beyond our expectations in both quality and appearance. Great to do business with a company that provides such a outstanding service. I shall buy again. Regards F 18th November 2008 Hi, I've just received the rug and I am delighted with the product. I will be buying another one shortly thanks regards To all at the Real Rug Co. I have just recieved my cowhide rug an hour ago, and had to let you know that I think it is absolutely stunning!! It looked fantastic in the photo on the website, but the photo didn't do it justice. I can't wait to get our lounge finished so it can have pride of place... Thank you to everyone for a fantastic service. Best wishes, Dear Paul , Just a quick line to thank you for superb customer service and quick return of my rug. I will not hesitate to recommend your company in the
future. Thank you. I have received the rug and we are very pleased Paul The quality of the Flokati and prompt delivery service would allow me to thoroughly recommend your service to anyone. Kind Regards Andrew Flaherty - 6th December 2006 |
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