Don't just take our word for it.. customers write to us (yes, unprompted).. to say nice things...Its very much appreciated, and we hope it helps you in your decision to buy from us!

Hello, Thank you so much for my lovely flokati rug, I love it. Thank you for your great and quick service.
Sheuneen
17th February
(Natural Flokati rug, 2800g/m2 170 x 240cm)

Just thought I would let you know.. that rug arrived safely, very well packaged and is fine... in fact it has been a complete success..... see attached photo of how our animals took to it :o)   Put it in e-mail as well then you may not have to worry about opening attachment, but its OK.  Sincerely.  Ann Lambert 10th Feb 2010 (Spring Twist Rug - Natural White - 140x200cm) click to enlarge -->

Dear Customer Service
I just HAD to write to you because of the great service and the GORGEOUS rugs that arrived on the day expected. WE (that is my children dog and two cats) have been sitting on the lounge Highlander with a real fire lit every evening since! I am sure that the dog thinks I bought it just for him and he 'allows' us to share his rug!! The colour is beautiful and goes perfectly with the oak floor and the leather sofa. Thank you so much! I have recommended you to all my friends with a link to your website too!
Kate Merrick
3rd February 2010
(Highlander - Natural - 140x200cm)

Dear Sir,

My rug has arrived and it is gorgeous. I would like to thank you for your prompt service and the quality of your goods.

Regards,
Linda Whittick - (15th January2010)

(Reindeer Hide)

Thank you so much for the rugs, safely received today. They are lovely quality and I am so pleased, especially with such a rapid delivery
Thank you once again
Regards
Jane Page - 13th January 2010

(2 x Natural Flokati Rugs - 2800g/m2 - 70 x 140cm)

Hi
Thank you so much for replacing my reindeer rug. I am delighted with the replacement-just in time for Christmas, v festive!
Your customer service is excellent and I shall be recommending you to all my friends.

Kind regards

Jill - 8th December 2009

Hi Thankyou for the lovely rug that arrived very promptly and has been adopted by my dog who thinks it is gorgeous. Kind regards AG - 22nd November 2009

What a great rug! We love it.
Thank you.
Best,
Alex - 19th November 2009
(Natural Flokati Rug - 2800g/m2 - 170 x 240cm)

The rug is truly wonderful! - 19th November 2009

(Highlander Shaggy - Natural - 170x240cm)

I was delighted with the quality and colours of my spring twist rug as well as being amazed at the next day delivery. Never again will i buy a rug from Habitat or Ikea..

Judi Chadaway - 11th Nov 2009

Thanks for your brilliant service.
Ordered Tuesday evening, Arrived Thursday morning. Just what we wanted too. (reindeer hide) - 6th November 2009

Dear Sir/Madam,

I just wanted to let you know that my flotaki rug arrived this morning. I would like to thank you for your really excellent service and for a fabulous product.

Best wishes,

Anthony - 23rd October 2009

Am SO incredibly impressed with customer service, speed, quality and price! Will be ordering more rugs and telling all my friends. The real rug company's 7 day trial was helpful, and it certainly helped me decide to buy from them rather than elsewhere. Brilliant! - 16th October 2009

I am a repeat customer and have loved the first rug I purchased so you were a natural choice for number two! - 15th October 2009

Thanks, I love the rug, excellent service.

Kind regards
Emanuela Geraci - 4th October 2009

Paul hi, just to say thanks for your help, the rug is brilliant and thanks for the no
quibble refund , an excellent service all round.
Thanks again
Best regards
Ian Wallace. - 8th Septemeber 2009

Rug arrived on time v happy with it.
thanks

Joanne - 19th August 2009

Delivered this a.m. and rug picked up. Am SO incredibly impressed with customer service, speed, quality and price! Will be ordering more rugs and telling all my friends. Brillant!

Thanks again for all your assiatance.

Kindest regards,

Leah - 15th July 2009

The rug has arrived, and it is absolutley beautiful, cannot stop looking at it, have searched for a rug, I 'd like for a while and this is just perfect. Thank you.

With Many Thanks

Jacqueline Smith - 13th July 2009

I have received the rug and am very pleased with it.
 
Many thanks

Carol  Roberts
23rd June 2009

Hi,

Thank you very much for the speedy delivery of my 'eyeball' rug. It looks great and my golden retriever Murphy has already made it his second bed!

Claire - 2nd April 2009

I must say we are delighted with it, thought you might like a photo. Many thanks for all your help. Regards Margaret Stewart
2nd April 2009

Highly delighted with the one I kept - definitely the best choice for me.
Your 7 day trial was so helpful, and it certainly helped me decide to buy
from you rather than elsewhere. Will certainly come back to you for future
purchases.

Jacky - 1st April 2009

Hi Stuart

I received my new rug yesterday and it’s perfect!

Thanks so much for your help with this.

All the best,

Sonia , 11th Feb 2009

Good morning,

Thankyou for the speedy dispatch of my cow hide rug. I have just unpacked it and placed it on the floor and am absolutely gobsmacked at how stunning it looks! Simply the wow factor.
Thankyou again.

Alison Buxton. 2nd Feb 2009

We are delighted with the quality and colours of the skin - just what we needed for the bottom end and seating area in our kitchen / dinner. Thank you...........

27th January 2009

The cowhide rug is wonderful. Thankyou very much!

HW

24th November 2008

Thankyou. The rug is excellent and your service very impressive.

JM

21st November 2008

Dear RRC

Thanks for the Highlander shaggy rug received today . On time and beyond our expectations in both quality and appearance. Great to do business with a company that provides such a outstanding service. I shall buy again.

Regards

F 18th November 2008

Hi, I've just received the rug and I am delighted with the product. I will be buying another one shortly thanks regards

P C 11th November

To all at the Real Rug Co.

I have just recieved my cowhide rug an hour ago, and had to let you know that I think it is absolutely stunning!! It looked fantastic in the photo on the website, but the photo didn't do it justice. I can't wait to get our lounge finished so it can have pride of place... Thank you to everyone for a fantastic service. Best wishes,

Brigitte Smith - 12th August

Dear Paul ,
....I am really delighted with my recent purchase of the 'Highlander Rug' -It is beautiful and at £186.00 ish I feel it is a real bargain - saved me having to fork out for a new carpet ! I was very impressed with your excellent delivery service  - less than 48 hours after placing my order -it was delivered to my door - first thing in the morning -and I can honestly say  that it has transformed my room -I would have no hesitation in recommending your company to anybody - I wish you all the very best for the future - I will be back should I need another rug
Kind regards
Ann Brindle ( mrs ) - 9th May

Just a quick line to thank you for superb customer service and quick return of my rug. I will not hesitate to recommend your company in the future. Thank you.
G - 28th July

I have received the rug and we are very pleased
with it the quality is fantastic. Thanks - 7th January 2008

Paul

The quality of the Flokati and prompt delivery service would allow me to thoroughly recommend your service to anyone.

Kind Regards

Andrew Flaherty - 6th December 2006