Customer Images

Image #1 from David Warburton
Image #1 from David Warburton

David Warburton

This flokati rug far exceeded all my initial expectations. The rug is made with very thick, wonderfully soft and warm wool. The quality of this rug is exceptional and was certainly worth the price paid. Delivery was rapid and efficient. I would unreservedly recommend this wonderful flokati rug from The Real Rug Company. Thank you.

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Image #1 from David Warburton
1-5 of 45 reviews
  1. Superb rug and very good customer service.

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  2. Loved the rug so much that I bought one more.,, It’s superthick and cosy, and feels amazing to walk on. The delivery was very fast and all the contact with company were very helpful and kind and they replied fast. I highly recommend these lovely flokati rugs!!!

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  3. Gorgeous rug. I think I may have to buy more…………….

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  4. This rug is fantastic, knitted in a giant woollen yarn and really different from any rug I’ve ever seen.
    The colours are beautiful and it looks great on my real wood floor in front of my wood burner.
    It’s chunky and heavy and seems pretty sturdy so I’m hoping it will stand up well to dogs, cats and human traffic and that any dirt and spillages will just blend in with the colours!
    It arrived today and I hoovered it with a powerful hoover with no problems.
    I think that at what I paid at sale price it’s very good value.

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  5. This rug looks nice but after 6 weeks the rug is still shedding unbelievably! Our clothes are covered in fluff! The sofa is covered, and there are clumps of wool all over the wood floor. A day after vacuuming and the floor is covered again (it also blocks the vacuum!). It’s even made it’s way into the hallway and the other lounge too. Sadly going to have to replace this with a rug that doesn’t shed as it’s driving us all mad. Sorry but I wouldn’t recommend this rug.

    (2) (0)

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Cowhide Rug 240x195cm moo815 1

24th December 2016

Hi Ada
Received and LOVE it.
What phenomenal products you sell.

Thanks so much

———————

Kindest Regards,

Jo Knock

Salar Bamboo Rug 160x230cm K9 6

Dear Ada

Thank you for the speedy delivery. I really like the carpet, very perfect with the deco.

Thank you

Mrs Ademosu / 23rd February
Bamboo Viscose Sample Rug 80kpsi 140x90cm 1

Good morning

Our rug arrived yesterday as promised.
It is in place & we are very happy with it. A quality product, many thanks.

Regards

Louise R / 24th February
Bamboo Viscose Sample Rug 80kpsi 140x90cm 2

Absolutely delighted with rugs. Took ages to trawl internet to find the right ones to go beside our bed. These are great . Not only do they look good but are super to put your feet on when you get out of bed and also really good value for money.
The service was quick and easy and they arrived today.
Excellent service well done.

Thank you.

Eve D. / 11th February
Salar Bamboo Rug 160x230cm K9 6

Just wanted to say, What fantastic service I have received, next day delivery as stated—awesome!!!! Rugs are super, my sitting room looks &feels so cosy.

Well Done The Real Rug Company,

Brenda P / 22nd October

1 x Natural Flokati Rug – 1700g/m2 – 170 x 240cm

1 x Natural Flokati Rug – 1700g/m2 – 200 x300cm

Bamboo Viscose Sample Rug 80kpsi 140x90cm 1

Hi Paul

Just to say I have received the new Rug today Thank you so much it’s perfect and thanks for replacing it and all your help it’s nice to find a firm with such good customer service and I wouldn’t hesitate to recommend you

Once again thanks for all your help

Regards

Marie B / 8th August

Black White Icelandic Sheepskin – (replaced a brown and white one due to colour preference)

Bamboo Viscose Sample Rug 80kpsi 140x90cm 2

Hi Stuart

Just a quick note to say how thrilled we are with our Highlander rug which arrived as scheduled on Tuesday.The quality is excellent and it looks fantastic in our room.

Many thanks for a great service – we will certainly be recommending The Real Rug Company to our family and friends!

Kind regards

Patrick / 20th June

Highlander White – 200x300cm

Salar Bamboo Rug 160x230cm K9 6

Hi Stuart,

Hope you are well. Just to let you know that the rug arrived in greT condition this morning and we have laid it flat to let it relax. It is stunning and beats my expectations. Thanks do much for the brilliant customer service and for dealing with my order and constant emails so graciously.

I shall be recommending the company for sure.

Best wishes,

Azmina / 6th November

Made to Order – Highlander White – 300x300cm

Bamboo Viscose Sample Rug 80kpsi 140x90cm 1

Dear Stuart

I have attached a photo of the rug that you had made for us.

I just wanted to say how delighted we are with the Rug.It looks lovely and feels lovely.I am sure when we present this to the school they will be delighted.

Thanks

AW / 7th October
copthorne-prep-school-rug
Bespoke Rug by The Real Rug Company
Bamboo Viscose Sample Rug 80kpsi 140x90cm 2

Hello again Stuart,

Just to say thanks so much, our rug arrived today and the whole family are delighted with it – it looks and feels fantastic!

I think it would be a good idea to update the close up picture of the cranberry colour on your website maybe, but we are delighted with the service and the product. We will use you again I am sure!

Thanks very much again,

CG / 3rd October

Felt Pebble Rug

Salar Bamboo Rug 160x230cm K9 6

Hi Stuart
Just wanted to say I receivedmy stone brush rug on wednesday and although it was a long wait I am absolutely delighted with it ! The quality is superb – I really feel I could not have found anything better.
Thankyou I wont hesitate to buy from you again and recommend you to family and friends.

Regards

Helen / 30th September

Bespoke – Stone Garden – Brush – custom size

Bamboo Viscose Sample Rug 80kpsi 140x90cm 1

My rug has arrived this morning.I am thrilled,Thank you for allyour time and trouble to satisfy my fussy requirements !!!
Kind regards,

GW / 25th July
Bamboo Viscose Sample Rug 80kpsi 140x90cm 2

The rug works perfectly in our bedroom and we are really pleased with it. Excellent service too!

Alison / 12th July

1 x Spring Twist – Dune – 140x200cm

Salar Bamboo Rug 160x230cm K9 6

Hi Stuart
The rug arrived today and I’m so pleased with it – its gorgeous.I put it down in my office for a sneak preview and colleagues were taking their shoes off and sinking their feet into it till I shoved them off.It’s lovely quality – exceeds my expectations and the service from your company has been great too.
If I’d had the longer version I’d probably sleep on it tonight its so cosy

Thank you
Best wishes

Donna / 13th May

Natural Grey/White/Brown Flokati – 2800g/m2 – 70 x 140cm

Bamboo Viscose Sample Rug 80kpsi 140x90cm 1

Arrived on Saturday, look amazing. Thank you, will be ordering more
shortly!

Many thanks

Claire / 12th May

Hemp Braid Rug – Grey – 70x140cm
Spring Twist – Grey – 110x170cm

Bamboo Viscose Sample Rug 80kpsi 140x90cm 2

Good Morning Stuart,

I hope you had a good weekend.

As promised please find attached a few pictures of my rug in its new home. I am very impressed with the quality of it and how well it came out from what was basically a low resolution picture I found on the internet.

Thanks again for all your help.

Regards,

Giles / 12th April
bespoke_swirls_rug
Bespoke Rug - by The Real Rug Company